"Faye has been instrumental in working with our Aspiring Leaders in our internal ‘dare to lead’ leadership development program. Faye has an incredible ability to personalise and work with every individual to meet their needs and learning styles.  She was able to tailor the program to our needs easily, and demonstrated enormous talent in the delivery of her workshops, sharing her extensive leadership knowledge, flexibly delivering the workshops to meet the needs of the groups and achieving the outcomes desired.

Our participants were effectively challenged, supported and guided into developing their leadership career paths, with some choosing to opt out of a leadership career; a decision highly supported by the organisation if they choose leadership is not for them. 

We love working with Faye and her endless ability to empathise, care and support people, always focussing on the best outcome possible.  She is an absolute professional and I highly recommend Faye Bound for any leadership development, coaching and mediation needs."

Jo McCarthy
Organisational Development Advisor
City of Charles Sturt
2017

"The Mayne Pharma site leadership team has had the privilege of working with Faye Bound over the past year.  After collaborating with us to identify our needs, Faye put forward a plan for initial integration and establishment of this team, before taking us on a leadership development journey incorporating personality type awareness and understanding, behavioural leadership and embedding a consistent set of behaviours and language for us to cascade throughout the site.  Faye also partnered with each of us to identify individual strengths and challenges and build capability through coaching sessions to support us in becoming a high performing team.
 
Faye is now about to commence a similar leadership development program with our management team.
 
Faye was able to work very effectively with each individual and with the team, and is comfortable in providing honest feedback where required, which has resulted in us being a stronger and higher performing team than we were previously.  She is highly professional, adaptable and very focussed on us achieving our desired results.
 
I would have no hesitation in recommending Faye for any leadership development or coaching needs.
 
Christelle Simpson
Director, People & Culture at Mayne Pharma
2017

I have worked with Faye Bound on numerous occasions over the last 7 years on a range of matters from leadership training through team building to staff conflict resolution and professional coaching. 

I have always found Faye to be highly professional, positive, solution focussed and practical. 

When conducting training Faye is an energetic presenter who shares relevant stories from her own experiences as a professional in the banking industry and as a small business owner.  Training is well structured, interactive and supported by appropriate follow-up activities and workbooks. 

As a mediator, Faye prepares well prior to the mediation session and ensures clear goals are set prior and during the mediation process, and she always includes appropriate follow-up. 

I have also seen, and personally experienced, Faye’s ability to provide highly effective professional coaching whether it is assisting someone to develop their communication, leadership and management skills or developing an executive’s ability to be more politically savvy and resilient. 

I personally recommend Faye’s training, professional coaching and mediating services. 

Kate Jessep
Director, Corporate & Community Services
City of Victor Harbor
2017

I first had the privilege of attending one of Faye Bound’s leadership and management programs about six years ago. I then sent Carclew’s managers along to do the program, and when someone new joins the team, they sign up for the next one. Faye’s energetic style and wealth of experience is just right for the team I want to build.’

I am glad that I could send Tess and Mel to you. Although I am sad to say it has been so busy here that I haven’t had a chance to hear back from them other than the odd “it’s great!”  as we pass in the corridor!

And as for a catch up – if you have any free time this week before Easter I can do 4.30pm at Brighton tomorrow, or 5.30 at Brighton on Wednesday or Thursday. And then we have another two short weeks – let me know if there are other evenings that work better for you. Happy to meet anywhere other than Brighton too of course!

Tricia Walton
Chief Executive | Carclew
2017

In each of my past three roles I’ve engaged Faye and the Bound Consulting Group to help transform the business and enable my team to deliver high performance outcomes through cultural and personal transformation.  Faye understood my business and worked in collaboration with various stakeholders to design and deliver leadership and service experience programs in addition to coaching and mentoring my leadership teams.  Faye’s style is engaging, her energy contagious and is highly respected and recommended.

Matt Janssen
Senior Leader in Financial Services (People’s Choice, Westpac Group)
2017

"I have had the pleasure of working with Faye and her Team for over 10 years, both as a participant in her interesting and stimulating presentations and as a customer where Faye and her Team have presented to our business.

Faye has a unique style and ability to connect with all types of personalities and bring the best out in them. Faye is fearless in her quest to achieve excellence and tackles the “hard” issues in a way that sets her well apart from other providers. Her ability to disarm those with stayed in the woods ideas and beliefs is enlightening at the least.

Faye is the ultimate professional, thinks and speaks clearly and you can be assured that she will always provide outstanding advice and service.

It has been and will continue to be my utmost belief in the benefits of having Bound Consulting as a valuable provider to our firm."

Mark Johnson
General Manager
Johnston Withers & Associates
2013

"The work is easy, navigating all the ‘people’ issues is the challenging part. I have been fortunate to benefit from Faye’s experience and expertise as a leadership coach and trainer for more than two years in a variety of capacities. I have been part of a development team which achieved a high level of morale and effectiveness with the benefit of Faye’s leadership and problem solving training. I have personally experienced Faye’s ability to provide successful executive team development. It is not always easy to provide training to a group of senior staff who feel they are a ‘trained leader’ already; however, Faye adapts her training to her audience and politely reminds us that we can keep learning and improving our leadership skills. I have also entrusted to Faye the one-on-one coaching to help a number of staff to re-build their professional role within the organisation. Faye’s willingness to tailor training to suit the particular needs of each team that I ask her to work with is very helpful and ensures my organisation can get the most out of each training package. I am very happy to personally recommend Faye and her team to anyone looking for leadership, problem solving, conflict resolution and/or professional coaching support and training."

Kate Jessep
Director Corporate and Community Services
City of Victor Harbor
2013

"I wish to highly recommend Faye Bound. Faye assisted our organisation in its professional development program in devising workshops that focused on the delivery of excellent customer service. Her interactive facilitation style coupled with her clear understanding of the organisation’s culture ensured that the sessions were relevant and effective in equipping our staff. Faye’s interactive approach was greatly appreciated by the staff and we received excellent feedback from them affirming the value of sessions.

Faye’s approach was highly effective and involved a learning style which provided the staff with tools and strategies that could be could be built upon and developed by them."

Ruth Pedler
Office Manager
Lutheran Laypeople's League
2013

“Faye is a very professional facilitator and coach. I have been associated with Faye during my time as General Manager Retail Banking Adelaide Bank where Faye was instrumental in developing and delivering a range of courses for our staff covering coaching, sales and sales management, relationship management, networking and even performance management. Faye always prepared quality materials and content and facilitated in a positive, enthusiastic yet relaxed way that enabled her to develop a strong rapport with her audience, which varied from senior managers to newly appointed staff. One of Faye’s real attributes in the classroom is the credibility that comes from her experience and the actually “doing” of the theory and practices being taught. Since my appointment as CEO of HomeStart, we have engaged Faye in a learning and development program pitched across all levels of staff. She has again demonstrated her ability to capture her audience with creative, relevant and high quality material, quickly comprehend the culture and adapt her style to suit, and leave everyone in the room with a positive outlook from the concepts and skills that they have been provided. Faye is a consummate professional and an outstanding teacher/facilitator/coach.”

John Oliver
CEO
Home Start Finance
2010

Bound Consulting Group has been engaged by the City of Prospect over the past three years in multiple roles. In particular, Faye has worked as a mentor and coach to the City of Prospect Leadership Team and LGMA Management Challenge Team.
Faye has an excellent manner and connects well with all levels of Staff.
I would not hesitate to engage Faye to assist with future team building exercises.

Mark Goldstone
Chief Executive Officer
City of Prospect
2010

"I have had the pleasure of partnering with Faye Bound in the previous 3 years through both a previous organisation and Built Environs. When implementing our Professional Development Program, Faye was an instantaneous choice to deliver our people focussed modules such as performance management, self awareness and management, communication skills and building A teams."

"Faye adds value to our programs through genuine partnership and understanding of our organisational culture, and invests valuable energy in creating lasting relationships with our employees. Faye’s ability to connect with her audience yet challenge them in a safe environment ensures we maximise learning outcomes; with employees leaving those sessions energised and ready to take practical and concentrated action."

Kylie Franklin
Training & Development Coordinator
Built Environs
2010

"I have worked with many different training and consulting companies over the years and not one has come close to Bound Consulting. In everything they do, they hit the nail on the head. In all areas - internal engagement and leadership programmes; public programmes; and one-on-one coaching – Bound Consulting offers practical, insightful and high impact development solutions. Faye Bound has an amazing ability to understand a business and then draft the perfect programme around the key issues.

I have engaged Bound Consulting when I worked in a professional firm and also in a manufacturing company and for very large groups and very small. Every time, I have been amazed at how appropriate the programme was.

True success of a development programme is rare and difficult to gauge however in the case of Bound Consulting programmes, it is easy. Each time I have engaged Bound Consulting, the content of that programme has become part of everyday business language and behaviour of attendees has visibly changed."

Viona Young
Group Human Resources Manager
The Cellarmasters Group
2010

Over the past 3 years, the MTA has used the services of Bound Consulting for management coaching and team development. Faye Bound has provided a passionate, planned and dynamic approach to our organisational development strategy. Her ability to positively engage with staff across all levels is exceptional. Bound Consulting is a valued partner and highly recommended.

John Chapman
Executive Director
Motor Trade Association (SA)
2010

“We have utilised the services of Bound Consulting on several occasions for a variety of different reasons and all have had great outcomes. Group coaching sessions on topics such as Emotional Intelligence have been very popular with our team and enhanced their skills as have one on one coaching sessions. We will continue to utilise Bound Consulting in the future for both the skills training and the service provided .”

Felicity Hoff
Regional Business Manager SA/NT
Primary Care Business Unit
Pfizer Australia
2010

"Capgemini had the opportunity to work closely with Faye this year in the development and delivery of a specialised training course ‘Personal Resilience’. Equipping our employees with tools around emotional intelligence, creating your brand, span of control and other techniques gave them renewed confidence during a time of intense change. Faye’s collaborative method meant we had the right material, and her personal style meant everyone was truly engaged. I had feedback from numerous participants who were personally touched by Faye and the work she did with us. Our aim is to run Part 2 of this series, and with Faye’s help I’m sure this will too be a great success."

Amber Matson
HR Advisor / People Relationship Management
Capgemini Australia
2010

"Faye has designed and facilitated a number of programs over the past eight years - in particular a national relationship based sales program and various leadership programs designed to develop and align our people's skills with ogranisational goals. Faye is an absolute professional who understands our business, our vision, our values and is passionate about supporting Savings & Loans achieve it's goals.

Faye's facilitation style is engaging, dynamic and challenges established thinking to achieve cultural change."

Matt Janssen
Retail Sales Manager
Savings & Loans
2010

"We engaged Faye to undertake a series of workshops to discuss the personal impact of organisational change, with a focus on understanding how to manage and accept our own individual responses to change. The workshop series was very successful, and Faye’s approach allowed participants get involved in the discussion in a non-threatening environment and to discuss and think about some of the core underlying issues we all experience when faced with change.

Faye’s facilitation style allows her to connect with every single person in the room, drawing upon her own experiences to communicate the facts in a personable and entertaining manner, while challenging us to approach change with different perspectives, to challenge ourselves and our own reactions to change.

Faye’s approach to the workshop series was professional, enthusiastic and supportive. I was impressed by her ability to translate what she had learned about the company and its culture into the workshops in a seamless manner, increasing the meaning and the takeaways for all involved.

Kim Scott
General Manager
Electronic Systems Division
Tenix Defence Pty Ltd
2008

"It is difficult to find a consultant who will deal with your people and organisational interests as though they themselves worked inside the organisation. Faye Bound provides a depth of emotional intelligence and expertise that is supported by her experience and ability with people. Her strengths are numerous in all areas of training and development.
Of particular note is the feedback from our own leaders following Faye working with us on the implementation of our Values program, leadership surveys and leadership coaching: 'supportive with practical tools that we can use........fantastic'."

Darlene Mattiske
Executive Manager - Organisational Development
Australian Central Credit Union Ltd
2008

“Faye Bound has provided development programs for Clipsal in a number of different areas including People Management Development and Impression Management. I found Faye to be very professional in her approach, in both developing the learning and development programs for Clipsal and facilitating the training programs. Faye's facilitation style is very interactive with the audience. I have received very positive feedback from employees attending her training programs.”

Danneil Ludlow
Learning and Development Manager (SA)
Clipsal Australia Pty Ltd
2008

"Having had the pleasure of working directly with Faye Bound in a previous organisation, when Weeks Building Group had the need to partner with a learning and development professional, Faye was the immediate and first choice to assist us with our needs.
Faye has assisted the Weeks Building Group, on two separate occasions, in working on a weekend training conference designed to workshop with our managers on key areas such as emotional intelligence / intelligent leadership, building effective leadership teams, performance management, departmental planning and team building.
On both occasions, Faye challenged our thinking, motivated and inspired us and gave our managers valuable tools and information to take back to the workplace.
Faye’s abilities as a learning & development professional are unquestionable but above all else, she cares about your business and cares about making a difference. She won’t just deliver what you ask from the workshop, but will follow up to ensure that the learning continues into reality in the workplace."

Annie McClement
Human Resource Manager
Weeks Building Group
2008

“Faye crafted a range of learning programmes that were critical in supporting the Adelaide Bank Retail Banking vision of ‘Delivering Customer Service Excellence’. The programme content was relevant, flexible in its design, and styled to suit differing levels of understanding. Facilitation was highly effective, positively received by staff and certainly one of the factors involved in the achievement of a significant improvement in business outcomes. Faye’s approach to learning and facilitation is highly professional demonstrating commitment and integrity.”

John Oliver
General Manager Retail Banking
Adelaide Bank Ltd.
2007

“I have worked with Faye Bound over the past 12 -18 months and have found Faye to be inspiring and extremely helpful.
Faye has helped me to understand myself better as an individual and has played an important role in developing organisational cohesion.
Faye's strengths are her ability to get on with people and keep them focussed on achieving a good outcome for both themselves and the organisation.”

Ray Pincombe
Chief Executive Officer
City of Prospect
2007

“I have known Faye Bound for many years. She has undertaken training courses in which I have participated, as well as developed courses specifically for my senior staff. Faye is totally dedicated and professional in her approach and commitment, and the courses she runs are always both interesting and highly valuable to participants. She seems to have an endless supply of anecdotes which assist explain the theory in a simple, easy to understand way”

Glen Kelly
Managing Director
Harrison Market Research
2007